Service Provider Organisations
Ways to Wellness has two service provider organisations who deliver the core elements of the Ways to Wellness service. Each service provider organisation provides services to the patients referred from a portion (cluster) of the 17 General Practices in the west of Newcastle (the historic Newcastle West CCG area). The service providers employ a team of Link Workers and manage relationships with the staff in their cluster of GP practices. Service providers work closely with each other and link with other organisations whose services and activities they guide some patients to use.
Using a number of service providers allows us to observe the different approaches that services providers bring to the role and the different results that are achieved. It also provides the opportunity for the service providers to learn from each other, benefiting from their different areas of strength.
First Contact Clinical
Mental Health Concern
In an audit of GP consultations before and after referral to Way to Wellness, we found that patients had 14% fewer consultations after they had been referredRead more
I felt my Link Worker was on the same wavelength as me and I could trust her to help me.