Service Provider Organisations

The Ways to Wellness long-term conditions service has two service provider organisations that deliver the core elements of the Ways to Wellness service. Each service provider organisation provides services to the patients referred from a portion (cluster) of the participating General Practices in the east and west of Newcastle upon Tyne. The service providers employ a team of link workers and manage relationships with the staff in their cluster of GP practices. Service providers work closely with each other and link with other organisations whose services and activities they guide some patients to use.

Using a number of service providers allows us to observe the different approaches that services providers bring to the role and the different results that are achieved. It also provides the opportunity for the service providers to learn from each other, benefiting from their different areas of strength.

First Contact Clinical

First Contact Clinical is a Social Enterprise. Experts in Deprivation Medicine, their focus is on health problems that are more commonly found in disadvantaged areas and communities. They create opportunities for positive behaviour change that reduces the impact of deprivation.
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Mental Health Concern

Mental Health Concern provide a wide range of specialist mental health services in the North East of England. They are a not-for-profit organisation and are primarily commissioned to run their services by the NHS and Local Authorities.
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