What is Waiting Well?

Waiting Well helps patients who are waiting for planned care, such as hip and knee replacements. It is run by the NHS in the North East and North Cumbria.

As part of this, Ways to Wellness has a project that supports people on the waiting list for orthopaedic (e.g. hip and knee) surgery. Ways to Wellness link workers support patients before and after their surgery, improving their health and wellbeing for their operation and beyond.

Waiting for an operation can be hard. We offer non-medical support throughout your journey, from waiting to after your operation. We can help you to feel more confident to manage your health and wellbeing. We focus on what matters to you, and enabling you to make positive choices.

If you have received a referral, this service will be offered to you for free. The support is funded by the North East and North Cumbria Integrated Care Board’s ‘Waiting Well’ programme. The project is sometimes called ‘PROSPeR’ – short for Perioperative Social Prescribing.


The Waiting Well team

Thomas Lovedawn

Before joining Ways to Wellness, Thomas spent four years as part of the Pathways Project with Groundwork helping Autistic people and those with Learning Difficulties get closer to or into employment. He has also worked as a Job Coach and spent four years as an English Teacher in South Korea. Thomas is currently studying Counselling.

Rosie Mason

Before joining Ways to Wellness, Rosie spent ten years as a Holistic Therapist, offering therapies including Yoga, Remedial Massage and Reflexology. In this role she worked in a variety of public, private and community health settings, before founding Shanti Bee Wellbeing Centre & Yoga Studio CIC in 2017, where she remains Director. Rosie continues to offer one-to-one and group Yoga Therapies, is training in sound healing, meditation and shamanic journeying.

Find out more about the team on our staff page.
You can contact the team by emailing info@waystowellness.org.uk


Information for patients

How can Waiting Well help me? Find out more about the project and what to expect if you get support.


Information for health professionals

What does the Waiting Well PROSPeR project aim to achieve? Find out more about the background to the project, including what we aim to achieve.

What do we deliver? Find out more about our eligibility criteria the support we provide to people, and more about social prescribing.

How are we evaluating our impact? Find out more about the ways we will measure our impact, and share our learning.

How can I get involved? More information about how to get involved with the project, or deliver something similar where you are.


Project supporters

This project is funded by the North East and North Cumbria Integrated Care System’s Waiting Well programme.

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Without the support from Ways to Wellness I wouldn't be here